Remote Desktop Support

IT Consulting
Key Benefits

Shorten call times and expenses
Solve incidents immediately
Extend your geographic reach
Reduce need for on-site visits
Improve customer satisfaction and loyalty

System Requirements
For the remote computers that we will support:
Windows 2000, XP, Vista, Windows 2003 Server, and Windows 2008 Server
Broadband connectivity to the Internet (i.e., T1, cable modem, or DSL)

Ensure Secure Remote Sessions

Comply with HIPAA, Sarbanes-Oxley and other corporate, local, and federal legislation with end-to-end, 256-bit SSL encryption — the same security levels used and trusted by major banking institutions LogMeIn is a web-based, on-demand remote support solution that cuts support costs and improves service levels by increasing the ability to resolve customer issues. Instant desktop remote control, enhanced communications (Chat and Whiteboard), System Diagnostics, and Reboot & Reconnect eliminate the need for costly phone-based support. Remote access is temporary: after a customer grants the technician permission to remote control their PC, a small applet auto-downloads to their system. Once the session is over, all access rights are automatically revoked

• Remote Support Package Service
• Virus Protection and updates
• Adware/Spyware Protection and removal
• Windows updates and repair
• Software Installation
• Software Upgrades
• Printer Setup
• Broadband Installation
• General Maintenance

Click the picture link above for remote support